Smartwatch Solutions

Solutions · Field Service & Marketplace

Effective mobile workforce management.

Automate field service operations to increase team productivity, reduce expenses and refine customer experience.

Dispatcher pointing at a live map of vans and motorbikes on routes, beside a list of field units and their status
KRA RECTS certified vendor and recognised by KPMG as a Top 100 mid-sized company. Serving fleets across East Africa since 2011.
Why Smartwatch

Automate your field service operations.

Increase team productivity

Turn customer orders into clear tasks and routes, and introduce a digital workflow for every field team.

Reduce expenses

Efficient routes across all assignments mean less fuel expense and more time with customers.

Refine customer experience

Sync data between field and office so managers can improve service quality, performance and customer satisfaction.

Features

All-in-one solution for field service management.

Turn customer orders into clear tasks and routes. Introduce digital workflow.

Job dispatching

Assign jobs based on employees’ location, skill set and current workload. Import tasks from files and third-party applications.

Route optimization

Build efficient routes across the assignments. Less fuel expenses, more time with customers.

Digital forms

Sync data between field and office. Help managers improve service quality, performance and customer satisfaction.

Check-ins and proof of delivery

Enable employees to mark locations, send pictures and submit forms on the spot.

Chat and messaging

Replace phone calls and a myriad of messengers with a single chat. Resolve disputes instantly without paying extra.

Field team task list with a delivery checklist and photo

A solution for every field team.

Improve productivity no matter what vertical you are in. Discover the most cutting-edge solutions for retail and distribution, utilities, medicine, machinery and more.

See it in action.

A 30-minute walkthrough with our Kampala or Nairobi team, on your fleet and your routes.